Conflict Management Training for Leaders

Leading in Challenging Situations

Our seminar program helps leaders develop a nuanced understanding of conflict.

As a leader, you are under constant pressure from increasing competition, heavier workloads, and growing complexity. At the same time, you have the vital task of fostering an open and productive work environment. Team conflicts can hinder collaboration and leave those involved feeling unsettled. Your role requires you to identify challenging situations early and—ideally—resolve them constructively, because every conflict holds an opportunity. Our goal is to empower you to address conflicts transparently rather than avoiding them, using them instead as a catalyst for growth.

Your Benefits

Confidence in Handling Conflict

Leaders develop a nuanced understanding of how conflicts arise and evolve. This provides the clarity and direction needed to identify tensions early and act with confidence.

Practical Tools for Constructive Intervention

Participants learn methods to assess conflict dynamics and intervene appropriately. This makes it easier for them to professionally moderate conflict discussions and guide the process toward transparent solutions.

Building a Constructive Conflict Culture within the Team

By reflecting on their own behavioral patterns and engaging in practical exercises, leaders strengthen their ability to foster an open and productive work environment. Conflicts are no longer avoided, but rather utilized as opportunities for development.

Our Program for Leaders

Our seminar program helps leaders develop a nuanced understanding of conflict. You will receive practical tools to identify tensions and conflict dynamics early and intervene appropriately. Using real-world examples, leaders reflect on their own approach to conflict and are empowered to professionally moderate conflict discussions and build a constructive conflict culture within their team.

Our Seminar Formats

We offer 1- to 2-day seminars that can be held either digitally or in person.
The seminars are designed to be varied and utilize a range of methods, incorporating sound knowledge from conflict research alongside interactive exercises and reflective elements. Our work is highly practical, integrating simulations, exercises, and case studies.

Seminar Content

UNDERSTANDING CONFLICT DYNAMICS
Drawing on modern conflict research, we clarify how conflicts arise and evolve, and determine which interventions are effective at different stages.

CONFLICT ANALYSIS
Learn how to analyze conflicts using case studies.

COMMUNICATION AND ACTIVE LISTENING
Discover how to conduct conversations in a de-escalating and solution-oriented manner.

CASE STUDIES AND PEER CONSULTATION
Together, we will develop strategies for handling specific conflicts.

Further information

If you have any questions, please feel free to contact me!

Andrea Krönke
Director | Head of Academy
Contact

Ready for real
change?

The format is available both digitally and on-site.

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Your contact person

Andrea Krönke
Director | Head of Academy

Please feel free to contact me if you have any questions!

Formats we offer:
Multi-day training sessions
Full-day seminar / Full-day workshop

Frequently asked questions

Answers to our training programs.

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